Where the old link (request) was, will be replaced with a new link, to download the offline installer. Usually you can just sign out and sign back in again, but it may take a minute or two. After you tell us what issue you are trying to resolve by using the offline installer, you will get a popup that your request has been received: Underneath the Download link, click the link for " Need offline Installer?". To get an offline installer, log in with your AltiumLive account on the downloads page: Using the offline installer usually resolves these issues. Solution Details Sometimes firewalls or routers blocking some of the installation traffic or other factors cause the online installer to fail. Once the link changed to "Offline Installer (zip, # GB)", download, unzip the package and deploy on the off-grid machine locally Starting in Version: 18.0 Sign into and click the link for "Need offline Installer?". Request an offline installer, download, unzip the package and deploy on the off-grid machine locally Install/update Altium on machines without internet, behind firewall, or some inadvertent network blockage
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